Requisition/Vacancy No\. 115605BR
**Position Title** System Administrator \- Entry
**Job Category** Information Technology
**Business Line** Government
**Office Region** USA \- Northeast
**Office Location** US \- Annapolis Junction, MD \- Fort Meade
**Why Choose AECOM?** AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public\- and private\-sector clients\. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the \#1 engineering design firm by revenue in _Engineering News\-Record_ magazine’s annual industry rankings, and has been recognized by _Fortune_ magazine as a World’s Most Admired Company\. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high\-rise buildings and government\. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects\. A _Fortune 500_ firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion\. More information on AECOM and its services can be found at www\.aecom\.com\.
**About the Business Line** **Government**
AECOM’s Global Support Services \(GSS\) organization resides within AECOM’s Government business line and is comprised of three divisions — International Development, Operations and Mission Support, and Global Programs\. GSS has the international presence, personnel networks and procurement infrastructure to deliver support for any mission, anywhere\. We optimize the reliability, availability and sustainability of equipment, logistics systems and facilities for clients around the world\. GSS supports the U\.S\. Government, non\-U\.S\. Governments and industry clients with worldwide program management, planning, design, operations and maintenance, logistics, aviation services, security, international development, environmental and civil engineering and mission and intelligence support\.
**Job Summary** Provides support for implementation, troubleshooting and maintenance of IT systems\. Manages IT system infrastructure and any processes related to these systems\. Provides support to IT systems included day\-to\-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc\. Provides Tier 1 \(Help Desk\) and Tier 2 \(Escalation\) problem identification, diagnosis and resolution of problems\. Provides support for the escalation and communication of status to agency management and internal customers\. Provides support for the dispatch system and hardware problems and remains involved in the resolution process\. Configures and manages UNIX and Windows operating systems and installs/loads operating systems software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance\.
Rapid Response Center \(RRC\) SAs work a set 12 hour shift \(6:00am to 6:00pm\)\. They do get holidays, code red days, etc\. off\. But, they are on 12 hour shifts, 3 days/week, and they work an 8\-hour day every other week\.
**Minimum Requirements** The Level 0 System Administrator shall be able to perform all of the following indicated tasks:
+ Provides support for implementation, trouble shooting and maintenance of IT Systems\.
+ Manages the daily activities of configuration and operation of IT systems
+ Provides Tier 1 \(Help Desk\) problem identification, diagnosis and resolution of problems
+ Provide assistance to users in accessing and using IT systems
+ Clearance Requirement: TS/SCI w/ Poly
+ Bachelor’s Degree from an accredited college or university in a technical degree field is required\. Five years of system administration experience may be substituted for a Bachelor’s Degree
**Preferred Qualifications** Experience using power shell scripting, working knowledge of Niagara Files and DDS\. Experience with CentOS, Openstack, and the Zabbix monitoring tool\.
**What We Offer** AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people\. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide\. It's a place that values the diversity of our areas of practice and our people\. It's what makes AECOM a great place to work and grow\.
AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply\. For further information, please click here to view the EEO Is The Law poster\.
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