Requisition/Vacancy No\. 117153BR
**Position Title** Head of Order to Cash
**Job Category** Finance and Accounting
**Business Line** Support/Cross Services
**Office Region** United Kingdom
**Office Location** UK \- St\. Albans
**Why Choose AECOM?** AECOM is a premier, fully integrated professional and technical services firm positioned to design, build, finance and operate infrastructure assets around the world for public\- and private\-sector clients\. With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in over 150 countries around the world, AECOM is ranked as the \#1 engineering design firm by revenue in _Engineering News\-Record_ magazine’s annual industry rankings, and has been recognized by _Fortune_ magazine as a World’s Most Admired Company\. The firm is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high\-rise buildings and government\. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering customized and creative solutions that meet the needs of clients’ projects\. A _Fortune 500_ firm, AECOM companies, including URS Corporation and Hunt Construction Group, have annual revenue of approximately $19 billion\. More information on AECOM and its services can be found at www\.aecom\.com\.
**About the Business Line** **AECOM Shared Services**
We support our employees globally by coordinating and managing the day\-to\-day operations of General Accounting, Human Resources, Administration, Marketing and Information Technology\. We pride ourselves on ensuring we deliver the best customer service possible to our people while building trust and relationships with all of our constituents\.
**Job Summary** We are currently recruiting for an experienced Credit and Collections professional to join as the “Head of Order to Cash” in our well established Finance teams in either St Albans or Basingstoke\.
The Head of Order\-to\-Cash \(O2C\) reports to the Global Business Services \(GBS\) Director for the EMEAI region and is an active member of the GBS leadership team\. The Head of O2C partners with finance and operational leaders to deliver results in alignment with EMEAI’s financial targets primarily focused on cash and DSO\. The primary responsibility of the Head of O2C is to drive standardisation and consistency to ensure timely and accurate billing, collections, cash application, reporting and client interactions\. This role is responsible for driving continuous improvement and requires a client\-focused mind\-set as well as strong analytical and organizational skills\.
As the Head of Order to Cash your key responsibilities will include the following:
• Leads the end\-to\-end order\-to\-cash process for EMEAI which includes Billing, Collections and Cash\.
• Provides strategic direction and operational leadership for all O2C initiatives\.
• Defines and executes standard processes across all locations\.
• Stays abreast of industry best practices and implements those that drive efficiency and effectiveness to lift the group to first quartile performance\.
• Manages key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders\.
• Analyses collection processes and establishes best practices for all receivable types\.
• Interacts with financial leaders regarding matters related to working capital\.
• Participates as a member of the GBS leadership team and works with the team to establish strategies and objectives for the EMEAI GBS organisation and coordinates with other international centre’s O2C Leads\.
• Provides overall leadership for planning, staffing, goal setting, budgeting, supporting system initiatives and implementing new processes and policies\.
• Cultivates an environment that encourages maximum productivity and service effectiveness, professional development, open communication and teamwork\.
• Ensures appropriate training and knowledge transfer occurs across all relevant business processes\.
• Delivers results in alignment with EMEAI’s financial targets\.
• Adheres to all Sarbanes\-Oxley, internal policies, audit procedures and regulations to ensure full compliance; monitors established control points\.
• Oversees the work done by a third\-party outsource provider\.
• Works on complex issues requiring an in\-depth knowledge of the company\.
**Minimum Requirements** • Subject matter expert on the end\-to\-end credit and collection process\.
• Significant work experience of a similar position\.
• Ability to actively engage stakeholders, clients and staff to ensure processes are executed consistently\.
• Ability to motivate and influence others and experience managing a diverse, predominately non\-exempt workforce\.
• Ability to manage multiple priorities and to thrive under tight deadlines and high\-pressure situations\.
• Strong interpersonal, communication and negotiation skills\.
• Experience with Oracle or similar ERP system\.
• Experience dealing with a third\-party outsource provider preferred\.
**Preferred Qualifications** • Degree educated or equivalent in a related discipline\.
• Relevant professional membership or further qualifications would be beneficial\.
**What We Offer** AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people\. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide\. It's a place that values the diversity of our areas of practice and our people\. It's what makes AECOM a great place to work and grow\. AECOM is an Equal Opportunity Employer\.
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