Requisition/Vacancy No\. 115201BR
**Position Title** Custodial Supervisor
**Job Category** Maintenance
**Business Line** Government
**Office Region** USA \- Northeast
**Office Location** US \- Reston, VA \- 10803 Parkridge Blvd
**Why Choose AECOM?** Imagine working for a truly global company whose 45,000 employees share a singular passion: to make the world a better place\. We enjoy what we do at AECOM\. We bring projects to life in the cities and communities in which we work, and we’re driven by a set of values and a common purpose — to create, enhance and sustain the world’s built, natural and social environments\. Innovation is built into every project we manage and every community we serve\. We’ll provide you support in an environment that allows you to grow and succeed\. Come share your passion with us\.
**About the Business Line** **Government**
AECOM’s Global Support Services \(GSS\) organization resides within AECOM's Government business line and is comprised of three divisions — International Development, Operations and Mission Support, and Global Programs\. GSS has the international presence, personnel networks and procurement infrastructure to deliver support for any mission, anywhere\. We optimize the reliability, availability and sustainability of equipment, logistics systems and facilities for clients around the world\. GSS supports the U\.S\. Government, non\-U\.S\. Governments and industry clients with worldwide program management, planning, design, operations and maintenance, logistics, aviation services, security, international development, environmental and civil engineering and mission and intelligence support\.
**Job Summary**
**Under the direction of the Base Services Manager the Custodial Manager will provide strong leadership to create and sustain a department staffed with competent, customer service oriented employees who take pride in themselves and their jobs, who openly communicate and deliver result oriented services\. Must ensure the custodial team is conducive to growth and results\. The Custodial Manager must manage day to day custodial operations which includes providing leadership to department Supervisors, oversee and evaluate the custodial staff, perform quality control inspections, process and submit time sheets in a timely manner, monitor employee performance, control supplies inventory, equipment control/repair, customer interface to include feedback, provide custodial/safety training, initiate cost\-effective procedures, manage vendors, monitor scheduled activities and conduct inspections to ensure services are provided to the highest standards according to the Custodial Standard of Procedure\.**
**MAJOR DUTIES AND RESPONSIBILITIES:**
**• Manage custodial operations daily to ensure a clean, safe and sanitary working environment for all building occupants\.**
**• Must effectively organize and prioritize work in an efficient manner\.**
**• Consistently communicate with the Base Services Manager so he/she is well informed of operational status\.**
**• Implement weekly staff meetings to better communicate mission, information and philosophy\.**
**• Provide daily Total Quality Management and Continuous Quality Improvement to ensure quality custodial services are maintained at a high level\.**
**• Provide Special Event support for Agency functions\.**
**• Must ensure all policies and procedures are being followed by the workforce to ensure all standards are consistent within the department\.**
**• Manage and monitor supply inventory and compile requisitions to ensure adequate supply levels\.**
**• Ensure all employee time sheets are submitted in a timely manner and error free\.**
**• Maintain records related to inspections, maintenance and personnel\.**
**• Interface with high level Government personnel to ensure customer satisfaction\.**
**• Establish and maintain effective relationships with employees, customer and client\.**
**• Provide optimum customer service\.**
**• Make full use of the Star Program\.**
**• Must provide personnel training in custodial techniques and Safety\.**
**• Perform related work as assigned\.**
**Minimum Requirements**
**HS Diploma or Equal**
**Two years experience in leading custodial group**
**Preferred Qualifications** **• Three years of management experience in a custodial environment\.**
**• Knowledge of cleaning techniques and procedures and methods\.**
**• Ability to inspect work, measure performance, plan, assign work of others\.**
**• Must have the ability to communicate effectively\. Able to give oral and written instructions\.**
**• Knowledgeable in the use of custodial materials and chemicals\.**
**• Able to maintain strict confidentiality\.**
**• Must be able to lift and carry up to 50 pounds\.**
**What We Offer** AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people\. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide\. It's a place that values the diversity of our areas of practice and our people\. It's what makes AECOM a great place to work and grow\. AECOM is an Equal Opportunity Employer\.
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